This is Benchmark 8 in the Comprehensive CA program of 12 Benchmarks of learning material that can be adapted to any practice, as long as you want to see and help more people!

In this Benchmark you will learn:

• How to address commonly asked questions competently

• Handling questions about scheduling or finances

• Handling objections, concerns or disgruntled patients

• Knowing the difference between a Doctor question and a C.A. question

Are you willing to do what’s necessary to go from average to good to GREAT? Excellent! Let’ s get started!