This is Benchmark 2 in the Comprehensive CA program of 12 Benchmarks of learning material that can be adapted to any practice, as long as you want to see and help more people!

In this Benchmark you will learn:

• Steps of Service

• Company Objectives

• Improving People Skills

• Ritz-Carlton Level Service Training

• Personal Image

Are you willing to do what’s necessary to go from average to good to GREAT? Excellent! Let’ s get started!